If your shipment arrives damaged or otherwise does not meet your expectations, please contact us within 7 days of receiving your package to arrange for a refund. Unused and unopened products may be returned within 7 days of purchase for a full refund, except for heat-sensitive items, which are non-returnable unless damaged during shipping. All return shipping/handling is the responsibility of the customer and will be deducted from any refund amount. To be eligible for a return, your item must be unused and unopened, in the original packaging. and in the same condition that you received it. Products with labels that have been altered in any way are non-returnable. Please do not send your purchase back to the manufacturer.
7-day satisfaction guarantee on our online programs. We are committed to supporting you and will work with you to find solutions for any issues you may be having with our programs. If you’re not completely satisfied, let us know within 7 days and we’ll give your money back. All you need to do is send us a note at firstname.lastname@example.org letting us know you’d like a refund and why the program didn’t work for you.
To complete your return, we require a receipt or proof of purchase.
Please contact us at email@example.com for return authorization before returning any products.
We are committed to supporting your family’s health, value your trust, and thank you for being part of Healthy Kids Happy Kids!